Refund policy
Last Updated: [4 JUNE 2025]
If you are not completely satisfied with your purchase, we accept returns of most new, unused items within 7 days of delivery.
Return Eligibility
To qualify for a return:
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Items must be unused, in original packaging, and in the same condition as received
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Proof of purchase is required
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The return request must be submitted within 30 days of delivery
Non-Returnable Items
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Used or damaged products (unless received in such condition)
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Gift cards
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Clearance or final sale items (where stated)
Exchanges
We only replace items if they are defective or damaged. If you need to exchange your item for the same product, contact us at [support@lunchsupplies.com].
Refunds
Once your return is received and inspected, we will notify you by email regarding the approval status. If approved, a refund will be processed to your original payment method within 5–10 business days. Original shipping charges are non-refundable.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or was incorrect. Please contact [support@lunchsupplies.com] to initiate a return.